Tab Format
Secretary, Medical


Summary
ActivitiesPerform secretarial duties using specific knowledge of medical terminology and hospital clinic, or laboratory procedures. Duties include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

OutlookSlower-than-average job growth

Median Income$29,700 per year in 2008

Work Context & ConditionsMedical secretaries usually work in offices or hospitals. Their jobs often involve sitting for long periods. It's very important in secretarial work that all the details of the job be performed and that everything is done completely.

Minimum Education RequirementsVocational High School Program

SkillsActive Listening, Coordination, Reading Comprehension, Speaking

AbilitiesOral Expression, Near Vision, Speech Clarity, Information Ordering, Oral Comprehension




Job Description
Job CategoryOffice & Administrative Support

Job DescriptionMedical secretaries perform highly specialized work requiring knowledge of technical terminology and procedures. They transcribe dictation, prepare correspondence, and assist physicians or medical scientists with reports, speeches, articles, and conference proceedings. They also record simple medical histories, arrange for patients to be hospitalized, and order supplies. Most medical secretaries need to be familiar with insurance rules, billing practices, and hospital or laboratory procedures. Other technical secretaries who assist engineers or scientists may prepare correspondence, maintain the technical library, and gather and edit materials for scientific papers.

Secretaries and administrative assistants are aided in these tasks by a variety of office equipment, such as facsimile machines, photocopiers, and telephone systems. In addition, secretaries and administrative assistants increasingly use personal computers to create spreadsheets, compose correspondence, manage databases, and create reports and documents via desktop publishing, and using digital graphics.

Working ConditionsMedical secretaries usually work in offices or hospitals with other professionals. Their jobs often involve sitting for long periods. If they spend a lot of time typing, particularly at a video display terminal, they may encounter problems of eyestrain, stress, and repetitive motion, such as carpal tunnel syndrome.

Office work can lend itself to alternative or flexible working arrangements, such as part-time work or telecommuting (especially if their jobs requires extensive computer use). More than 1 secretary in 7 works part time and many others work in temporary positions. A few participate in job sharing arrangements in which two people divide responsibility for a single job. The majority of secretaries, however, are full-time employees who work a standard 40-hour week.

Salary RangeMedical secretaries earned a median annual salary of $29,700 in 2006. The middle 50 percent earned between $24,500 and $36,100. The lowest 10 percent earned less than $20,900, and the highest 10 percent earned more than $42,700.

Salaries vary a great deal, reflecting differences in skill, experience, and level of responsibility. Salaries also vary in different parts of the country; earnings are usually lowest in southern cities, and highest in northern and western cities. In addition, salaries vary by industry. Beginning salaries were slightly higher in selected areas where the prevailing local pay level was higher.



Education
Education RequiredSpecialized training programs are available for students planning to become medical secretaries. Bachelor's degrees and professional certifications are becoming increasingly important as business continues to become more global.

Medical secretaries should be proficient in word processing, writing, and have good communication skills. However, employers increasingly require extensive knowledge of software applications, such as desktop publishing, project management, spreadsheets, and database management.

Secretaries generally advance by being promoted to other administrative positions with more responsibilities. Qualified secretaries who broaden their knowledge of a company's operations and enhance their skills may be promoted to other positions such as senior or executive secretary, clerical supervisor, or office manager.

Recommended High School CoursesBiology, Clerical, English, Health

Postsecondary Instructional ProgramsComputers and Electronics, Clerical, English Language

Certification and Licensing



Skills, Abilities, & Interests
Interest Area
ConventionalInvolves following set procedures and routines. These occupations can include working with data and details more than with ideas. There's usually a clear line of authority to follow.

Work Values
Company Policies and PracticesTreated fairly by the company.
Working ConditionsGood working conditions.
ActivityBusy all the time.

Skills
Active ListeningListen to what other people are saying and ask questions as appropriate.
CoordinationAdjust actions in relation to others' actions.
Reading ComprehensionUnderstand written sentences and paragraphs in work-related documents.
SpeakingTalk to others to effectively convey information.

Abilities
Oral ExpressionAble to convey information and ideas through speech in ways that others will understand.
Near VisionAble to see details of objects at a close range (within a few feet of the observer).
Speech ClarityAble to speak clearly so listeners understand.
Information OrderingAble to correctly follow rules for arranging things or actions in a certain order, including numbers, words, pictures, procedures, and logical operations.
Oral ComprehensionAble to listen to and understand information and ideas presented through spoken words and sentences.



More Information
Related JobsAssistant, Medical, Technician, Medical Records and Health Information

Job OutlookMedical secretaries held 471,100 jobs in 2008. Employment growth in the health industries should lead to average growth for medical secretaries through 2018. In some physicians' offices, medical assistants are assuming some tasks formerly done by secretaries. As other workers assume more of these duties, there is a trend in many offices for professionals and managers to "share" secretaries and administrative assistants.

The traditional arrangement of one secretary per manager is becoming less prevalent; instead, secretaries and administrative assistants increasingly support systems, departments, or units. This approach often means secretaries and administrative assistants assume added responsibilities and are seen as valuable members of a team, but it also contributes to the decline in employment projected for overall numbers of secretaries and administrative assistants.

More InformationInternational Association of Administrative Professionals

ReferencesBureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2010-11 Edition, Secretaries and Administrative on the Internet at http://www.bls.gov/oco/ocos151.htm

O*NET OnLine, on the Internet at
http://online.onetcenter.org/link/summary/43-6013.00